The onboarding journey
Services are crucial to any healthcare business – but how they’re delivered within a long-term strategy is just as important. The Healthcare Collection provides managed services with comprehensive, adaptable support which is flexible enough to respond to emerging trends and changes in individual and business circumstances.
The managed service journey
Services are crucial to any healthcare business – but how they’re delivered within a long-term strategy is just as important. The Healthcare Collection provides managed services with comprehensive, adaptable support which is flexible enough to respond to emerging trends and changes in individual and business circumstances.
The journey
It’s our aim to meet our clients’ immediate needs and anticipate their future requirements and so we work in true partnership with them. We will focus on getting under the skin of your business to fully understand your objectives, your strengths and your challenges so that we can deliver exceptional results.
Discovery
Onboarding begins with a discovery session with a Managed Service Partner or Associate. Together, we’ll identify the challenges, barriers and opportunities for your business.
Proposal
We’ll follow up with a service proposal tailored to your unique requirements.
Service Level Agreement
We conclude with a Service Level Agreement (SLA) detailing the Key Performance Indicators (KPIs) on which you’ll measure us, to keep our relationship focused on the goals and objectives we’ve set out.
Implementation
The implementation plan is agreed, and then executed.
Ongoing review
Ongoing gate review calls and meetings take place, as set out in the SLA.
Management reporting cycle
A regular management reporting cycle is implemented.
The journey
It’s our aim to meet our clients’ immediate needs and anticipate their future requirements and so we work in true partnership with them. We will focus on getting under the skin of your business to fully understand your objectives, your strengths and your challenges so that we can deliver exceptional results.
Discovery
Onboarding begins with a discovery session with a Managed Service Partner or Associate. Together, we’ll identify the challenges, barriers and opportunities for your business.
Proposal
We’ll follow up with a service proposal tailored to your unique requirements.
Service Level Agreement
We conclude with a Service Level Agreement (SLA) detailing the Key Performance Indicators (KPIs) on which you’ll measure us, to keep our relationship focused on the goals and objectives we’ve set out.
Implementation
The implementation plan is agreed, and then executed.
Ongoing review
Ongoing gate review calls and meetings take place, as set out in the SLA.
Management reporting cycle
A regular management reporting cycle is implemented.
The journey
It’s our aim to meet our clients’ immediate needs and anticipate their future requirements and so we work in true partnership with them. We will focus on getting under the skin of your business to fully understand your objectives, your strengths and your challenges so that we can deliver exceptional results.
Stage 1 - Onboarding
Onboarding begins with a discovery session with a Managed Service Partner or Associate. Together, we’ll identify the challenges, barriers and opportunities for your business.
Stage 2 - Proposal
We’ll follow up with a service proposal tailored to your unique requirements.
Stage 3 -Service Level Agreement
We conclude with a Service Level Agreement (SLA) detailing the Key Performance Indicators (KPIs) on which you’ll measure us, to keep our relationship focused on the goals and objectives we’ve set out.
Stage 4 - Implementation
The implementation plan is agreed, and then executed.
Stage 5 - Ongoing review
Ongoing gate review calls and meetings take place, as set out in the SLA.
Stage 6 - Management reporting cycle
A regular management reporting cycle is implemented.